We recommend keeping your filter pump and your water feature pumps running until temps warmup well past 32 degrees. This will help prevent stagnate water in the lines from freezing solid and damaging pipes and equipment by means of expansion. This is the best plan of action for “normal” freezes in central Texas.

Most pools have built in freeze protection that will automatically turn the pumps on and get water moving when temps approach 32 degrees. The temperature these engage at is normally 37-38 degrees depending on manufacturer’s settings. Most computerized automation comes with freeze protection installed, as well as some analog (timer clock) systems.

Please check your freeze protection settings to make sure they’re set to come on at 37-38 degrees. For automated systems, this can be done through your inside control panel. Time clock/analog systems will have a temperature adjustment knob on the control panel that’s located by your pool equipment.

To make sure your freeze protection is operating correctly, check your pool equipment during freezing temps to make sure the system has turned on. If it hasn’t, please make sure to let us know so we can get you a quote to come out and perform the repair. Also let us know if ALL of your pumps come during a freeze. If not, we’ll need to get those connected with your freeze protection as well.

If you are unsure as to how to check your freeze protection, please reach out to the office or your cleaning technician. We’ll be happy to help! If you have computerized automation, please provide your login and password information.

For power outage situations during an extreme freeze event.

When the power goes out during an extreme event similar to last February’s craziness, the best thing you can do is turn the system off at the main breaker for the pool equipment. Once this is done, the pool’s main components such as your filter, pumps, and heater will need to be drained of water to prevent damage from freezing water expansion.

Here is an excellent video that demonstrates the basic information on draining your equipment:

Thank you for letting us serve you,
Neil Engelmann
Branch Manager

Our name is changing, but not our commitment to you!

O’Neill’s Pools has joined forces with Patriot Pool & Spa. Over the coming weeks, the O’Neill’s brand will be transitioning into Patriot Pool & Spa, so you may notice some updated branding on our trucks, uniforms, and bills. Our office location and contact information will remain the same as the O’Neill’s footprint will become our 2nd Austin location: Patriot Pool & Spa – West. 

Same service you expect. Even though our name has changed, rest assured you will continue to receive the same great service. Our priority will continue to be providing you with an excellent experience from the team that you know and trust. 

More pool industry experience at your disposal. As a Patriot Pool & Spa customer, you now have access to a team of pool professionals with hundreds of years of combined swimming pool industry experience.

You’ll find that we’re still your local pool cleaning & repair company — just stronger. During this transition, you can reach us at 512.636.8122 or, for more information about Patriot and the variety of services we offer, visit us at www.patriotpoolandspa for more details.

Thank you for being our customer and giving us the opportunity to continue caring for your pool!


Hal Denbar
Founder, Patriot Pool & Spa
Founding Partner & President, Texas, National Pool Partners

Neil Engelmann
O’Neill’s Pools

Amy Engelmann
O’Neill’s Pools