"When I first had my pool installed I had a lot to learn. Going to O’Neill’s was awesome because they taught me about the chemicals that I needed. They made sure I didn’t spend money on items that I didn't need. Bill is knowledgeable, patient, and very customer service oriented. And of course O’Neill’s wouldn't be the same without its mascot "LUCY" to greet you. It’s great to spend time with her while Bill tests your water samples."